Leather is a natural product and needs extra care, it will fade and stretch in time. Using a professional leather conditioner from time to time will improve its lifespan. Leather will rot if you get it wet so please remove for swimming, bathing and washing up etc Avoid contact with hairspray, creams, chlorine, salt water, household chemicals such as bleach and ammonia.
Leather bracelets are not covered for general wear and tear, misuse and tarnishing. The leather stretching and fading over time is not considered a defect due to the natural properties of leather
MY LOVED AND CHERISHED JEWELLERY IS DAMAGED
Please email me first on firstname.lastname@example.org with photos if possible, usually I request that a faulty or damaged item is returned to me so that I can assess it. I have no obligation to repair, replace, or refund until the damaged product is returned to myself at Loved and Cherished.
CAN MY LOVED AND CHERISHED JEWELLERY BE REPAIRED?
Usually but this depends on my assessment - I do offer a repairs service including replacing clasps, fixing clasps, replacing leather cords and soldering work. If your jewellery is over 6 months old or if there is no proof of purchase, or if the repair is due to general wear and tear, misuse or tarnishing then these services will be at a reasonable cost.
I NEED MY PERSONALISED RING / BANGLE RESIZED
Personalised items can not be exchanged or refunded - however I can normally adjust the sizing for a charge to cover return postage if the purchase was within 30 days. If the item is older than 30 days there is a fixed charge of £5 plus p&p for silver rings - gold rings on request.
HOW TO CARE FOR YOUR STERLING SILVER JEWELLERY
Tarnishing can be accelerated by humid weather lotions, perfumes and strong chemicals.
Please always remove your jewellery before using strong chemicals such as bleach, ammonia etc they can do lasting damage to some gemstones.
I use Sterling Silver sheet and wire from a large UK supplier, the alloy is 92.5% Silver and 7.5% copper - which is standard for sterling silver - the copper makes the silver harder as pure silver would be too soft for jewellery. The small amount of copper in sterling can react with some people's skin and may turn it green or black.
Silver pieces that have been oxidized, or darkened, will lose some of their dark color over time, depending on the amount of time they are worn. This is natural and part of the oxidized patina aging process.
If you are not going to be wearing your jewellery for a while I suggest that you store your jewellery in a cool, dry place as silver tarnishes when exposed to air, so it’s a good idea to keep your silver in airtight zip lock plastic bags or an airtight container when not in use. Also if you have any of those little silica bags, pop one in the bag / container too.
Simply polishing your silver works well when the tarnishing is not too severe. It’s also the best method for cleaningoxidized silver, as you can stay away from the intentionally tarnished areas.
If the silver is very tarnished then you can try this old trick - line a bowl / pan with aluminium foil - shiny side facing up. Place the silver pieces on top of the aluminum foil. Then pour boiling water over the pieces until they are covered and add 2 tbsp. each of baking soda and salt. Stir the solution to allow the baking soda to dissolve — you don’t want any granules scratching the metal. The reaction causes the tarnish to transfer to the foil, and in about 5-10 minutes you’ll see the tarnish disappear from the jewellery, rinse the jewellery with water, then dry and buff with a soft cloth.
Silver and gold are soft metals and when they are used they become worn, depending on the degree of use, it is recommended that your jewellery be inspected at least once a year by a goldsmith. In particular, it is important that clasps, mounts, and soldering are checked.